Our Good Products, Inc. Subscription Policy
Welcome to Our Good Products, Inc. subscription service. By choosing to subscribe, you can enjoy the convenience of receiving our products regularly without the need to reorder. This policy outlines the terms and conditions of our subscription service.
Subscription Models: Customers can choose their preferred subscription frequency. The specific delivery frequency and corresponding charge will be confirmed at the time of subscription setup.
Billing: Your payment method will be charged on a recurring basis, based on the subscription model you choose. Your preferred method of payment will be charged at the time of shipping.
Payment Methods: To ensure uninterrupted service, please ensure your pertinent payment details are up to date. If a payment fails, we will notify you and attempt to process the payment again. If the payment fails repeatedly, your subscription may be paused or terminated.
Changes & Cancellations: You can modify or cancel your subscription at any time. Any changes made will take effect from the next billing cycle. No refunds will be provided for orders that have already been processed.
Notifications: We’ll send you a reminder email before each subscription shipment, so you’ll always be informed. This email will also serve as a reminder of the products you’re about to receive.
Shipping: Products will be dispatched based on the frequency of your chosen subscription model. The shipping cost, if any, will be communicated to you at the time of subscription and will be charged along with the product cost during each billing cycle. Remember that if you order two or more packs, shipping is free.
Returns & Refunds: Our standard return policy applies to all products received through the subscription service. Please refer to our return policy for more details.
Updates to the Subscription Policy: We reserve the right to update this subscription policy at any time. Any significant changes will be communicated to subscribers via email.
For any questions or concerns regarding our subscription service, please reach out to our customer service team at orders@ourgood.com.